Payment and shipping

Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany) and neighbouring countries: Belgien, Dänemark, Frankreich, Griechenland, Italien, Lettland, Litauen, Luxemburg, Niederlande, Polen, Portugal, Österreich, Slowenien, Slowakei, Spanien, Tschechische Republik.

Goods can also be shipped to German islands, with the exception of: Sylt, Föhr, Fehmarn, Helgoland

Dispatch costs (excl. VAT)

Domestic deliveries (Germany):

We charge a flat shipping fee of 9,50 € per order.

From an order net value of 250,50 € onwards, we deliver shipments free of cost.

In case of deliveries to the German Islands, an island surcharge of 10,00 € is charged on the dispatch costs.

Deliveries to foreign countries:

We charge a flat shipping fee for international deliveries:

Belgium: 25,00 €
Denmark: 25,00 €
France: 25,00 €
Greece with weight up to 50kg: 50,00 €
Greece with weight more as 50kg: 100,00 €
Italy: 25,00 €
Lettlande: 25,00 €
Letvia: 25,00 €
Luxembourg: 25,00 €
Netherlands: 25,00 €
Austria: 25,00 €
Poland: 25,00 €
Portugal: 25,00 €
Slowenia: 25,00 €
Slowakia: 25,00 €
Spain: 25,00 €
Tschech Republic: 25,00 €


Deliveryof dangerous goods:

For the dispatch of articles that are declared as dangerous goods, we add a dangerous goods surcharge of 5.00 EUR to the shipping costs..

Delivery of download items:

Supply of download products: Download products (digital content which is not supplied on a physical data carrier) do not incur shipping costs.

Download products are sent to you as data via E-mail within 48 hours after concluding the contract (with an agreed advance payment after the time of your payment instruction).

The customers can download the Download items via a link shared through email.
This email is sent with the access data for the Download within 48 hours after placing the order (in case an advance payment has been agreed upon, after the payment authorisation).

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Accepted Payment options

-  Payment in cash at the time of collection
-  Prepayment via bank transfer
-  Payment via PayPal
-  Payment via PayPal Plus (credit card, direct debit, invoice)
-  Payment by invoice (only with positive validity check)

Further details on payment

Payment by invoice is possible under the following condition:
only with positive credit check

The invoice amount is to be settled at the time of payment on invoice within 8 days.

Special agreements related to the offered payment methods

Validity check
If you request payment by invoice, your data will be forwarded to Dun & Bradstreet Deutschland GmbH, Robert-Bosch-Straße 11, 64293 Darmstadt, for a validity check using a mathematical-statistic process in order to safeguard our authorised interests. We reserve the right  to reject the mode of payment of an invoice or debit note on the basis of the results of the validity check.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.